Privacy Policy

Windward Smiles (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how information is collected, used, disclosed, and protected when you visit www.windwardsmiles.com (the “Website”).

By using this Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide through forms on our Website, including:

• Name
• Email address
• Phone number
• Appointment requests or messages
• Any additional information you choose to provide

This information is collected solely for the purpose of responding to inquiries, scheduling appointments, and improving patient communication.

Automatically Collected Information

When you visit our Website, certain information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Pages visited and time spent on the site
• Referring website or source

This information helps us understand how visitors use our Website and improve performance and user experience.

2. How We Use Your Information

We use the information collected to:

• Respond to inquiries and appointment requests
• Communicate with you regarding services or updates
• Improve our Website, services, and patient experience
• Maintain the security and integrity of our systems
• Comply with applicable legal and regulatory requirements

We do not sell, rent, or trade your personal information to third parties.

3. HIPAA and Protected Health Information (PHI)

While we take privacy seriously, the submission of information through this Website does not create a doctor–patient relationship and should not be used to transmit sensitive medical or health information. If you need to share protected health information (PHI), please contact our office directly by phone.

Windward Smiles complies with applicable healthcare privacy regulations, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.

4. Cookies and Tracking Technologies

Our Website may use cookies and similar tracking technologies to enhance user experience and analyze Website traffic. Cookies help us:

• Understand how visitors interact with the Website
• Improve functionality and performance
• Provide a more personalized browsing experience

You may adjust your browser settings to refuse cookies or alert you when cookies are being used. Please note that some features of the Website may not function properly without cookies.

5. Third-Party Services

We may use trusted third-party services to operate our Website and support our practice, including:

• Website hosting providers
• Analytics services (such as Google Analytics)
• Appointment scheduling or contact form platforms

These providers have access only to the information necessary to perform their services and are obligated to protect your information.

For more information on how Google collects and processes data, visit:
https://policies.google.com/privacy

6. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to request access to your personal data
• The right to request corrections or updates
• The right to request deletion of your information, where applicable

To exercise these rights, please contact us using the information provided below.

8. Children’s Privacy

Our Website is not directed to children under the age of 13. We do not knowingly collect personal information from children through this Website. If you believe that a child has provided personal information, please contact us so we can remove the information promptly.

9. Links to Other Websites

Our Website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies when visiting them.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Windward Smiles
46-001 Kamehameha Hwy, Suite 415
Kāneʻohe, HI 96744
Phone: [Insert Phone Number]
Website: https://www.windwardsmiles.com